Our review footprint is uneven and worth knowing before you buy. G2 is the one with real depth. Capterra, Trustpilot and Product Hunt are thin, and we are not going to pretend otherwise. Our G2 rating is 4.6 out of 5 across 8 reviews. The 6 reproduced below are transcribed verbatim from our G2 profile, criticisms included — the dislike is the half you are actually reading for.
Those 6 are all 5-star, and the average is 4.6, so the arithmetic tells you the 2 we have not reproduced rate us lower — around 3.4 between them. We would rather point that out than let you find it. Read all 8 on G2.
Game-Changer for HubSpot iMessage Integration
LikesI love being able to send out messages which see a higher conversion rate. Their support has been really great whenever I run into an issue or need to configure something with HubSpot. They're able to respond within a few minutes. With the HubSpot integration, Tuco AI allows us to bring iMessage into our marketing stack for existing leads, helping us send and receive iMessages and phone calls from a centralized database rather than individual's phones. The initial setup was very easy.
DislikesMore expensive than an iphone plan but offers so much more.
Validated Reviewer · Source: Organic
Accommodating Team, Best Pricing, and Fast Feature Updates
LikesThe founder and team at Tuco are extremely accommodating, and their pricing is very reasonable.
DislikesOverall, I haven't experienced any downsides with Tuco AI. If any minor issues come up, they're resolved quickly, and they often build a new feature to address the problem.
Validated Reviewer · Source: Organic
Tuco Wins iMessage automation
LikesTried multiple iMessage Automation products - none come close to the breadth of features & support. Tuco wins hands down with AI agentic features, with amazing support. Slick UX with the right pricing for the performance Tuco provides. Highly recommended for HubSpot and GoHighLevel CRM users - seamless integration.
DislikesDon't see any dislikes as of now, confident it's going to get better.
Validated Reviewer · Source: Organic
Sky-High iMessage Reply Rates with Fast Onboarding
LikesReply rates that don't lie. We tested iMessage against our usual cold email setup and pulled 23 replies from 50 sends. That's roughly 46%. Same lead lists, same copy, different channel. One number works globally. No country-by-country SIM circus. No A2P 10DLC registration headache. Real iPhones with managed Apple IDs, not VMs. If a number gets flagged they swap it. Native HubSpot, n8n, and GHL plugs. Their team builds the integration during onboarding for free. Live in 48 hours. No 6-week implementation song and dance.
DislikesCold-cold leads are not the right fit. iMessage shines on warm leads and pipeline reactivation. If the prospect doesn't know your brand, email and LinkedIn still need to do the awareness lift first. Apple risk is real. Apple has tolerated this so far, but the policy could shift. Their SIM rotation playbook + SMS fallback is a smart hedge, but I'd build assuming it's not forever. The product is young. Reporting and dashboards have room to grow vs mature email tools.
Validated Reviewer · Source: Organic
Best iMessage automation tool with review scraper and knowledge base.
LikesThe KB feature is great, it automatically replies to messages which saves a lot of time. The language audit is solid too, it actually pulls words from real customer reviews so everything feels authentic and not generic.
DislikesIt takes two days to provision a new line, and I'm an impatient person, so that wait feels longer than it should.
Validated Reviewer · Source: Organic
The Best iMessage Platform for Outbound and Inbound Messaging
LikesI like the fact that it's the best iMessage platform in the market, both for outbound and inbound. It really revolutionized and helped me access a new channel for the clients at my agency.
DislikesHonestly, nothing comes to mind. I really feel like it meets all my needs overall.
Validated Reviewer · Source: G2 invite · Incentivized
One of these is marked incentivized because G2 marks it that way — it came from a G2 invite rather than organically. The rest are organic. Frank S.’s review is also quoted at greater length on our about page.