Welcome New Hires with Automated OnboardingBuilt for HR and People Teams.
Your onboarding emails get buried in inboxes. iMessage automation delivers welcome messages, checklists, and important information directly to new hires' phones—ensuring nothing gets missed.
Highlight: Companies see 40% faster time-to-productivity when using iMessage for new hire onboarding.
Onboarding emails get lost in the shuffle
Email visibility issues
You're sending comprehensive onboarding emails with checklists, documents, and important information, but new hires are missing critical details. Emails get buried, documents go unread, and new employees show up on day one unprepared.
HR workload challenges
Meanwhile, your HR team is fielding the same questions repeatedly, and new hires are taking longer to become productive. You need a channel that ensures important onboarding information actually reaches new employees when they need it.
Common pain points for HR teams
Onboarding emails with 15-25% open rates
New hires missing critical pre-start information
Repetitive questions about parking, dress code, first day
Slow time-to-productivity for new employees
Inconsistent onboarding experience across teams
Difficulty tracking onboarding completion
The cost of inaction: longer ramp time, lower employee satisfaction, and higher risk of early turnover.
Turn iMessage into your most reliable onboarding channel
HRIS integration
Tuco AI enables HR and People teams to send automated onboarding messages, checklists, and important information via iMessage. Connect your HRIS, ATS, or HR platform.
Trigger sequences based on hire dates, onboarding milestones, or completion status.
Proven visibility
iMessages appear on lock screens, ensuring new hires see critical information when they need it.
Automated & personalized
Tuco AI handles message personalization and tracks engagement automatically. New hires receive welcome messages, first-day checklists, and important reminders directly on their phones.
The result
New hires receive information where they actually look—their phones.
Key benefits for HR and People teams
40% faster time-to-productivity
New hires receive critical information instantly, reducing ramp time and helping them become productive 40% faster than with email-only onboarding.
98%+ message visibility
Messages appear on lock screens instantly. New hires see welcome messages, checklists, and reminders within 90 seconds of sending, not days later.
Automated checklists and reminders
Send pre-start checklists, first-day reminders, and milestone notifications automatically. Ensure nothing gets missed.
Consistent onboarding experience
Standardize onboarding across all teams and locations. Every new hire receives the same high-quality experience.
Compliance and documentation
Track onboarding completion, document acknowledgments, and ensure compliance requirements are met automatically.
Reduced HR workload
Automate repetitive questions and reminders. Free up HR time for strategic initiatives and personal connections.
How Tuco AI fits into your onboarding process
Connect HRIS
Link your ATS, HRIS, or HR platform. Sync new hire data and start dates automatically.
Set Sequences
Define onboarding flows: welcome messages, pre-start checklists, first-day reminders.
Launch Automatically
Trigger iMessage sequences based on hire dates or onboarding milestones.
Track Progress
Monitor engagement and completion. Ensure all new hires are properly onboarded.
Workflow examples for new hire onboarding
Welcome Message
Send a warm welcome and first-day information.
Trigger & Sequence
When: New hire start date is 7 days away.
Action: Send welcome message with first-day details, parking info, and what to bring. Include link to onboarding portal.
Expected Impact
New hires arrive prepared and confident, reducing first-day anxiety and questions.
Pre-Start Checklist
Ensure all paperwork and setup is complete before day one.
Trigger & Sequence
When: 3 days before start date.
Action: Send checklist reminder: I-9 completion, direct deposit setup, benefits enrollment. Follow up if incomplete.
Expected Impact
Higher completion rates on pre-start requirements, smoother first day.
First Day Reminder
Send a friendly reminder the night before and morning of.
Trigger & Sequence
When: Night before and morning of first day.
Action: Send reminder with arrival time, location, who to ask for, and what to bring. Include emergency contact.
Expected Impact
Reduced no-shows and late arrivals. New hires feel supported and prepared.
30/60/90 Day Check-ins
Automated check-ins at key onboarding milestones.
Trigger & Sequence
When: 30, 60, and 90 days after start date.
Action: Send check-in message with feedback request, resource links, and reminder about upcoming milestones.
Expected Impact
Better retention, early identification of issues, and improved new hire experience.
Sample message templates for new hire onboarding
Welcome message (7 days before)
Body:
"Welcome to {{company_name}}, {{first_name}}! 👋 We're excited to have you join us on {{start_date}}. Your first-day info: {{onboarding_link}}"
CTA: Onboarding portal link • Personalization: Company name, start date, and role.
Pre-start checklist (3 days before)
Body:
"Hi {{first_name}}, quick reminder: Please complete your I-9, direct deposit, and benefits enrollment before {{start_date}}. Link: {{checklist_link}}"
CTA: Checklist link • Personalization: Name, start date, and specific requirements.
First day reminder (night before)
Body:
"See you tomorrow, {{first_name}}! Arrive at {{arrival_time}}. Park in {{parking_location}}. Ask for {{contact_name}} at reception."
CTA: Emergency contact info • Personalization: Time, location, and contact details.
30-day check-in
Body:
"{{first_name}}, you've been with us for 30 days! How's it going? Share feedback: {{feedback_link}}. Questions? We're here to help!"
CTA: Feedback form • Personalization: Name, tenure, and support resources.
Benefits enrollment reminder
Body:
"Reminder: Benefits enrollment closes {{deadline}}. Complete your selections: {{benefits_link}}. Questions? Reply to this message."
CTA: Benefits portal link • Personalization: Deadline and support contact.
Metrics that matter for onboarding
Message Visibility
Time-to-Productivity
Why the difference?
- Lock Screen Visibility: Messages appear front and center, not buried in inbox tabs.
- Instant Delivery: New hires receive critical information immediately, not days later.
- Personal Touch: iMessage feels personal and supportive, not corporate.
Higher completion rates on pre-start requirements with iMessage reminders.
Customer story: HR team reduces onboarding time by 40%
Company: Mid-market tech company hiring 50+ employees per quarter
Challenge: HR team was spending 15+ hours per week answering repetitive onboarding questions. New hires were missing critical pre-start information, and time-to-productivity was 100+ days.
Implementation: Connected their ATS to Tuco AI and set up automated iMessage sequences for welcome messages, pre-start checklists, first-day reminders, and 30/60/90-day check-ins. Launched in 1 week.
Workflows used: Welcome messages, pre-start checklists, first-day reminders, benefits enrollment reminders, and milestone check-ins.
Results (90 days): Time-to-productivity reduced from 100 days to 60 days (40% improvement). HR team saved 12+ hours per week on repetitive questions. Checklist completion rates increased from 65% to 85%. New hire satisfaction scores improved significantly.
"Our onboarding emails were comprehensive but invisible. Tuco AI made sure new hires actually saw critical information. The time savings alone paid for the platform, and our new hires are happier and more productive."
— HR Director, Tech Company
Best practices for new hire onboarding
Start early and space out messages
Send welcome message 7 days before start date. Space out checklists and reminders to avoid overwhelming new hires.
Make it personal and warm
Use new hire's name, role, and start date. Keep tone friendly and supportive. This is their first impression of your company culture.
Include clear action items
Provide direct links to forms, portals, and resources. Make it easy for new hires to complete required tasks.
Track engagement and completion
Monitor which messages are read and which tasks are completed. Follow up with new hires who haven't completed critical items.
Provide support channels
Include contact information for HR, IT, or onboarding support. Let new hires know they can reply with questions.
Continuously improve
Gather feedback from new hires. Refine messages and sequences based on what works best for your organization.
FAQ: iMessage onboarding for HR teams
How is iMessage different from email for onboarding?
iMessage offers iMessage with 98%+ message visibility vs 20-25% email open rates. Messages appear on lock screens instantly, ensuring new hires see critical information when they need it.
Which HR platforms does Tuco AI integrate with?
Tuco AI integrates with most ATS and HRIS platforms including Workday, BambooHR, Greenhouse, Lever, and more via API. We can also integrate with custom HR systems.
Can we customize messages for different roles or departments?
Yes. Tuco AI allows you to create role-specific, department-specific, or location-specific onboarding sequences. Personalize messages based on new hire data from your HRIS.
How do we capture new hire phone numbers?
Add a phone number field to your job application, offer letter, or onboarding portal. Most HRIS systems already capture this information.
Can new hires reply to messages with questions?
Yes. New hires can reply to iMessage onboarding messages. You can route replies to your HR team or set up automated responses for common questions.
How does pricing work for HR teams?
Pricing depends on monthly message volume and number of active onboarding sequences. There are no separate carrier or A2P fees. View pricing or talk to sales for a tailored quote.
Ready to transform your new hire onboarding?
Welcome new hires, automate checklists, and ensure nothing gets missed with iMessage onboarding that actually gets seen.
Built for HR leaders, People teams, and Talent Acquisition professionals who need onboarding that works—not just sends.